Still not sure that a merchant account or virtual merchant account is the right thing for your business? Hear from our clients about their experience setting up a merchant account.
Amazing customer service employee I worked with today
“I just had to send an email about the amazing customer service employee I worked with today, Robert. We recently signed up for a virtual merchant account with your company and his service was a key reason why. His easy to understand explanations, attention to detail, and kindness made me confident this was the best fit for our family run business. So many companies claim that customer service is their number one priority, but today I actually experienced was excellent customer service is really like. Thanks!”
– Spruce Home Crafts, Rhonda Gagnon
Thanks for all your help and answering my million questions
“I just wanted to say thanks for all of your help (and answering my million questions) in getting my merchant account set up. My credit card reader came today and I was able to use it this morning for my first appointment. Thank you for getting me up and running so quickly. I couldn’t imagine setting up an account with another company.”
– Bella Salon, Debbie Wollacott
I could save TONS of money by switching to Virtual Merchant Pro
“A friend of mine who also owns a small restaurant told me about your company. I already have a credit card processing account but it sounded like her rates were much better. After calling to find out more, I learned that I could save TONS of money by switching to Virtual Merchant Pro. The rates truly are the lowest out there and now we are saving money on each and every transaction.”
– Tacos Don Chente, Roberto Don Chente
Her customer service was exceptional and right away she made me feel very comfortable
“Recently I started a small online business and opened a virtual merchant account because I needed a safe and secure way to take orders on my website. In addition, I needed a mobile credit card processing solution because I frequently take orders at tradeshows, boutiques and bazaars. I needed this solution to work anywhere and wanted it completely integrated with my online processing so I didn’t have tons of paperwork to figure out. I found Virtual Merchant Pro on Google and decided to just bite the bullet and call. I immediately (no wait!) was connected to an account representative. Her customer service was exceptional and right away she made me feel very comfortable. Honestly, I didn’t know much about the process or what to expect, and she patiently walked me through the approval process and what the best merchant account solution would be for my business. I didn’t feel like I was getting a prepackaged solution and instead got a merchant account perfect for my business. When I told her I needed the account set up as soon as possible, she reassured me that this wasn’t a problem. I has everything set up and the equipment I needed in days and was ready for my first event. I was truly impressed at how easy it was to use and the online statements that come with the account are really easy to understand. Even better, after signing up, my account representative called me to check in and make sure I understood everything and was ready to go. This phone call made me 100% confident I made the right decision and chose the best virtual merchant account out there. Thanks for all your hard work and for contributing to the success of my small business!!!”
– Brianna Leary, Knitworks
My transactions rates were cut in half!
“Starting and owning a small business was the best but scariest decision I ever made. When I started, I didn’t do my research and just signed up for the first merchant account I found on Google. I didn’t know there were so many companies or that the fees could differ so dramatically. Then I went to a small business conference and heard from a fellow attendee that he was paying much less. I asked which service he used and heard about Virtual Merchant Pro. After reading their low price guarantee, I figured there was nothing to lose by calling. Not only could they match my current transaction rates, they cut them in half, and with no long term contract. I couldn’t be happier with my virtual merchant account here. It is the perfect solution for my small business and e-commerce website.”
– Eric Clements, Eric’s Hardwood Flooring Supplies